Privacy policy

Last updated: 1st April 2025

Welcome to The Curious Trainer! Your privacy is important to us. This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website.

1. Who We Are

The Curious Trainer is an independent training provider offering tools, resources, and support for facilitators, trainers, and educators. Our website is: www.curioustrainer.co.uk.

If you have any questions about this notice or how your data is handled, please contact us at:

Email: info@curioustrainer.co.uk

2. What Information We Collect

We may collect and process the following types of personal information:

Name and email address – when you sign up for our newsletter, download a resource, or contact us.
Website usage data – via cookies and analytics tools, to improve user experience.
Payment details – if you purchase digital products or services (handled securely via third-party processors like Stripe or PayPal).

3. How We Use Your Information

We use your data to:

Send you newsletters, updates, or digital downloads you've requested
Respond to your enquiries
Improve our website and services
Process payments and deliver purchased products or services
Comply with legal obligations

We do not sell your data or share it with third parties for marketing.

4. Legal Basis for Processing

We process your personal data under one or more of the following lawful bases:

Consent – where you’ve given us clear permission (e.g. newsletter sign-up)
Contract – when processing is necessary to fulfil a service or purchase
Legal obligation – where required by law (e.g. accounting records)
Legitimate interests – e.g. improving our website and customer service

5. Cookies and Analytics

We use cookies to improve your browsing experience and understand how people use our site. You can manage your cookie preferences via the cookie banner.

For more detail, see our Cookie Policy.

6. How We Store Your Information

Your data is stored securely via trusted third-party services (e.g., Squarespace, Mailchimp, Stripe). We retain data only as long as necessary for the purposes outlined above.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate information
Ask us to delete your data (in some cases)
Withdraw consent (where applicable)
Object to or restrict certain processing

To exercise these rights, contact us at info@curioustrainer.co.uk.

8. Third-Party Services

We may use third-party services to run our website and deliver content (e.g., Squarespace, Mailchimp, Google Analytics). These providers only have access to data needed to perform their services.

9. Changes to This Notice

We may update this notice occasionally. Any significant changes will be posted here. Please check back from time to time.

10. Contact Us

If you have any questions about this Privacy Notice or how your data is handled, please contact: